I am a Ph.D. candidate at the University of Leicester’s School of Museum Studies, where I am researching how museums interact with knowledgeable members of online communities that focus on specific topics (the “expert web”) which align with museums’ curatorial subject matter. I describe this work in more detail on my research page. I’m also an editor of the peer-reviewed research journal Museological Review.
Previously, I was the Project Manager for the Digital Department of the American Museum of Natural History, where I conducted design research and user testing, wrote strategy documents and reports, and coordinated the legal paperwork and financials for the department. Prior, I was the Digital Interpretive Specialist at The New York Botanical Garden, where I developed digital content for exhibitions featuring art historical, cultural, and botanical topics. I’ve also worked in marketing at both leading mobile interpretation companies (Acoustiguide and Antenna), held consulting positions at The Jewish Museum, The Newark Museum, MuseumHack, and large commercial clients, as well as internships at The Museum of Modern Art, The Whitney Museum of American Art, and The Rubin Museum of Himalayan Art.
Online, my interest in web communities extends to my time creating and moderating the “MuseumPros” community on Reddit. There, I moderate discussions among the 9,500 subscribers, and organize the annual holiday gift-shop exchanges, “Ask-Me-Anything” sessions with well-known museum staff, and wiki resource pages.
My writing has appeared in The New York Times, MuseumWorlds, Museological Review and The Center For the Future of Museums blog and I have been interviewed by the BBC World Service’s Cultural Frontline and Inverse. My research and web projects have been referenced in Hyperallergic, DMLCentral, Rue89, KillScreen and even The Sun.